🔁 Refund & Return Policy – The Indian Gadgets
At TheIndian Gadgets, your satisfaction is our priority. If you are not entirely satisfied with your purchase, we’re here to help.
Indian Gadgets is a brand owned and operated by Supreme One, a registered business entity in India.
📦 Returns
We accept returns under the following conditions:
- Eligibility Window: You must initiate a return within 7 days of receiving the product.
- Condition: Product must be unused, in its original packaging, and in the same condition as received.
- Proof: You must provide proof of purchase (order number, invoice).
🚫 Returns Not Accepted For:
- Products damaged due to misuse or neglect.
- Items without original packaging or accessories.
- Products marked as non-returnable or final sale on the product page.
🔄 Exchange (If Applicable)
- Exchanges are only offered if you receive a defective or damaged product. And Will Be Redelivered Within 5-7 Working Days
- Please share an unboxing video and images within 24 hours of delivery at support@theindiangadgets.shop.
💸 Refunds
- Once we receive and inspect the returned item, we will notify you of the status.
- If approved, your refund will be processed and Credited to your original payment method within 5–7 business days.
Note:
- For Cash on Delivery (COD) orders, we will ask for your bank details to process the refund via NEFT/IMPS.
- Shipping charges (if any) are non-refundable.
🛑 Cancellations
- Orders can only be cancelled before they are shipped.
- Once shipped, cancellation is not possible — you must wait for delivery and then request a return.
❓ How to Initiate a Return
Please email us at support@theindiangadgets.shop with the following:
- Subject: “Return Request – [Order ID]”
- Reason for return
- Unboxing video (for damaged/defective products)
- Photo evidence (if applicable)
Our team will respond within 24–48 hours with return instructions.
📌 Important
- Supreme One reserves the right to deny returns or refunds if the product does not meet our return conditions.
- Refunds may be refused for violations of this policy or abuse of our return system.
📩 Contact Us
If you have any questions about this policy, feel free to reach out:
Supreme One
Trading as The Indian Gadgets
📧 support@theindiangadgets.shop